Insights on Outbound Strategies
with David Wilkis
David Wilkins is considered the GOAT for sales and SDR leadership: we are beyond grateful to have hosted a webinar session in which we asked him tips & tricks for outstanding sales strategies.
We’ve gathered his best tips here.
Personalization in Sales
As the landscape of sales evolves, balancing AI-driven personalization with the indispensable human touch becomes critical.
AI can enhance email content, but genuine personalization is key.
Our research shows that beyond 30% personalization in emails doesn’t significantly boost reply rates.
Focus on hyper-relevant opening lines to show genuine interest.
AI vs. Human Interaction
Here’s the hottest topic: AI or Human Interaction?
Despite AI advancements, human interaction remains crucial.
Sellers spend only 26% of their time selling, with the rest on administrative tasks. AI can help reclaim this time for more revenue-generating activities.
Surprisingly, cold calling is resurging due to its personal touch.
Effective Sales Strategies
A multi-channel approach, integrating emails, LinkedIn messages, voice notes, and videos, creates essential touchpoints before making calls.
Targeting specific verticals and titles helps address common pain points effectively.
Pro-tip for cold calling: organise your slots by targets, focusing on specific titles and industries.
This strategy saves time and increases the likelihood of success by addressing similar pain points within a group.
Try Crono for free
Overcoming Rejections and Staying Persistent
For new Sales Development Representatives (SDRs), dealing with rejections is part of the job.
The first negative response can feel overwhelming but is not indicative of personal failure. Persistence and maintaining a respectful demeanour are key to navigating these challenges.
It’s also important to enjoy the journey rather than being fixated on the destination. Sales roles, especially in the tech industry, offer numerous opportunities for personal and professional growth. Embracing these experiences can lead to a fulfilling career.
The Future of Sales Development Roles
Concerns about AI potentially replacing SDRs are often overhyped.
Human interaction remains vital, as people prefer communicating with other people, especially when making purchasing decisions.
Even in large organizations like Snowflake, SDRs play a crucial role in engaging with prospects and driving sales.
The human touch remains irreplaceable, as automated calls or bots cannot replicate the effectiveness of genuine human interaction.
